Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Personal Information

• Name and email address
• Payment information (processed securely by our payment partners)
• Profile information and preferences
• Communications with our support team

Usage Information

• Pages visited and features used
• Search queries and product interactions
• Device information and IP address
• Browser type and operating system

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyze usage patterns and trends
• Detect, investigate, and prevent fraudulent transactions

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations or protect our rights
• In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through certified providers

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need personal information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information
• Rectify or update your personal information
• Delete your personal information
• Restrict or object to our processing of your personal information
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at privacy@cltcher.com.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We implement appropriate safeguards to ensure your personal information receives adequate protection.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Cookie Policy

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors are coming from.

Types of Cookies We Use

Managing Cookies

You can control and manage cookies in various ways:

• Through your browser settings to accept, reject, or delete cookies
• Using our cookie preference center (if available)
• Through third-party opt-out tools for advertising cookies

Please note that if you disable cookies, some parts of our website may not function properly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the changes taking effect. Your continued use of our services constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: